RDF Group Service Gaurantee Case Study Image

Service Guarantee

We will respond to your maintenance needs, including Emergencies 24 hours a day, 365 days a year.

All works are carried out to the highest standards by RDF’s professionally trained engineers. Which are all in radio contact with our offices at all times?

All repair, modification and new installation work is fully guaranteed for twelve months.

All work is carried out to the latest regulations and strictest safety standards.

All materials used are of very high quality.

Work is carried out at mutually convenient times; evening and weekend rates are at a slightly higher rate.

On completion of every instruction over £750.00, our customer care department will ensure that you are completely satisfied and that the works carried out meets with your full approval.

Engineer report forms are issued for every job and signed off by the site contact / client and RDF contracts Manager.

“Customer focus is a key part of what RDF group are all about, staff are always friendly and keep me updated on any outstanding issues. The engineers are first rate and if I agree a time to be on site I know that I can rely on them to be here. I have some more work that needs doing to our premise in Botolph Lane and I shall certainly be using RDF again in the future.”

John Copping
Facilities Manager Royal Town Planning Institute

Enquiries

Tel: 01992 809095

Email: Helpdesk@rdfgroup.co

Click here to make an enquiry
 

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